Shipping & Returns
For in-store purchases, Curious Cargo has a 14 day return policy with the original receipt, except for close-out items which are non-returnable.
For online purchases Curious Cargo has a 7 day "after received" policy. The customer must notify Curious Cargo through our "Contact us" link at curiouscargo.net within 7 days after the item has been received that they want to return the item and the reason for the return. If the return is for a defective or incorrect item, Curious Cargo will pay shipping for the return of the item and when it is received will ship a correct replacement item at no charge. If the return is for reasons other than defective/incorrect item, the customer is responsible for the return shipping charges and a refund for the price of the item will be issued when the item is received. Shipping charges are non-refundable.
Your item will be shipped as soon as possible and you will receive an email notification and any tracking information available. The shipping charge is the actual cost that USPS, UPS or FEDEX bills for the service, no "handling" or "packaging" charges are included. Please use the "Contact Us" page for any questions you have. Please note that occasionally we may remove some items from their original packaging if it helps to reduce the shipping costs.